Privacy policy

1. Introduction

At colaborarquitectura.com we value the privacy of our users and are committed to protecting the personal information they share with us. This Privacy Policy explains how we collect, use, share and protect the personal information we collect through our e-commerce website.

2. Data Collection

We collect different types of personal information from users in order to provide and improve our services. The types of data we collect include:

Personal Information : Name, email address, shipping address and payment details.
Usage Information : Information about how you use our website, including the pages you visit and the actions you take.
Technical Information : IP address, browser type, operating system and other technical data related to your visit to our site.

3. Use of Data

We use the information collected for a number of purposes, including:

Processing and completing orders : We use your personal information to process your orders and deliver the products you have purchased.
Communication : We use your email address to send you order confirmations, updates and responses to your inquiries.
Service Improvement : We analyze usage data and techniques to improve our website, services and user experience.
Marketing : With your consent, we may send you promotional emails about our products and special offers.

4. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no data transmission over the Internet or method of electronic storage is completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security.

5. Rights of Users

As a user, you have certain rights regarding your personal information:

Access : You can request access to the personal information we hold about you.
Rectification : You can request the correction of any incorrect or incomplete personal information.
Deletion : You may request the deletion of your personal information, subject to certain exceptions.
Objection : You can object to the processing of your personal information in certain circumstances.
Withdrawal of Consent : You can withdraw your consent for the processing of your personal information at any time.

To exercise these rights, please contact us via [email protected] .

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting requirements. When your personal information is no longer needed, we will securely delete it.

7. Changes in the Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, provide you with more prominent notice (for example, through a notice on our website or an email).

8. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] .

Date of last update: 07/17/2024.